Counselling Procedures in the Workplace

Counselling Procedures in the Workplace

Your duty to your employees includes looking after their well-being. Workplace counselling is one way you can do this.

What is workplace counseling?

Sometimes people have issues at work that affect their job. These problems can be fixed by workplace counseling services.

You can help your employees by offering workplace counselling. These resources can be used to help you sort out issues before they become disciplinary.

Although there is nothing that requires you to offer this service by law, there are many benefits that can be derived from employee counseling.

  • It is a safe place for employees to express concerns and discuss issues that may be limiting their progress.
  • It helps to foster a culture of learning and co-operation–knowing that issues can at least be discussed, if not solved, lets people try things together.
  • When problems are less difficult to solve, employees perform better.
  • Employee turnover, absenteeism and overall atmosphere can all be improved–especially if problematic behavior can be dealt with sensitively.

What are the different workplace counselling methods?

Counselling for work-related problems tends to be a short-term, solution-focused therapy.

This helps to get to the root of the problem and encourages positive change. It is important to recognize your strengths and to set goals to achieve the desired changes.

It takes less than six sessions, but sometimes solutions can be found within the first session. It is a simple and quick way to resolve common workplace problems.

There are other methods for employee counseling:

  • Cognitive behavioural therapy (CBT), also known as cognitive behavioural therapy, is a form of cognitive therapy.
  • Neuro-linguistic programming (NLP).
  • Eye Movement Desensitisation (EMDR)
  • Hypnotherapy
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These are more costly and require more expertise than the shorter-term methods described above.

These are great for long-term issues. Sometimes CBT can be a better option if you need counselling for stress at work. Discuss your options with your EAP provider.

If something is more difficult to handle, such as a trauma in the workplace, then it’s worth seeking out more specialist workplace trauma counselling.

The critical incident stress management technique is where trained counsellors are dispatched to the workplace within 48 hours after an event like a suicide, robbery, or attack. They are trained in handling psychological trauma and de-escalation.

The BACP framework should be followed by employee counselling programs. Although this doesn’t completely protect the concept from the above issues it can be relied upon to provide a solid EAP that addresses ethical issues in a sensitive way.

Counselling in the workplace is not something you can explain in a blog post. Health Assured experts are available to answer any questions.